Welcome to e111. We understand that sharing personal information online can feel daunting. That's exactly why our privacy policy has been written in plain, straightforward language — so you can clearly understand where your data goes and how well it's protected.
E111 is a trusted online gaming platform built with Bangladeshi players in mind. Our privacy policy is crafted in line with international data protection standards and kept regularly up to date. Your personal data is never sold or shared unnecessarily with third parties.
Core Pillars of Data Protection
Data Collection
Only necessary data is collected. We do not request irrelevant information or purchase data from third parties.
Secure Storage
Your data is stored on encrypted servers and protected by industry-standard security measures.
SSL Encryption
Every transaction and data transfer is secured with 256-bit SSL encryption. No information is transmitted over unsecured channels.
Data Sharing Policy
Your data is never sold to advertisers or third parties. Only limited information may be shared when legally required.
Your Rights
You can view, update, or delete your data at any time. e111 respects this right.
Cookie Policy
E111 uses cookies to improve your experience. You can manage your cookie preferences at any time through your browser settings.
Table of Contents
- What Data Is Collected
- Purpose of Data Collection
- Data Storage & Security
- Data Sharing Policy
- Cookies & Tracking Technologies
- Your Rights & Controls
- Protection of Minors
- Third-Party Services
- Policy Changes & Updates
- Contact & Complaints
1What Data Is Collected
When you create an account and use our services at e111, we collect certain specific information. This data collection is fully transparent and used solely to improve service quality and ensure your security.
| Data Types | Example | Why It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Email, Mobile Number | Account Communications & Security Alerts |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Technical Information | IP Address, Device Information, Browser | Security & Fraud Prevention |
| Usage Data | Game History, Login Times | Service Improvement & Responsible Gaming |
We never store your password or full payment card number. Payment information is processed directly through a secure payment gateway.
2Purpose of Data Collection
E111 collects and uses your data only for specific purposes, strictly in line with our privacy policy. Our intentions are fully transparent:
- Account Management: To verify registration, login, and account authentication.
- Service Delivery: To manage gaming, payment, and all platform services.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Legal Obligations: To comply with applicable laws and regulations.
- Service Quality Improvement: To improve user experience and platform performance.
- Contact: To send you important updates, security alerts, and account-related information.
- Responsible Gaming: To identify problematic gaming behaviour and provide appropriate support.
3Data Storage & Security
E111 follows the highest industry security standards to protect your data. Our server infrastructure is secured with advanced encryption and firewall technology.
Your data is retained for as long as your account remains active and for as long as necessary to meet legal obligations. Even after account closure, certain data may be kept for a defined period in accordance with applicable law.
Our staff can only access user data when required for work purposes and through a strict authorization process. All access is logged and reviewed on a regular basis.
4Data Sharing Policy
The core principle of e111's privacy policy is that your data is used solely to serve you. However, limited information may be shared in certain specific circumstances:
Payment Processors
To process deposits and withdrawals, necessary financial information is shared with approved payment gateways including Mobile Banking, Nagad, and Rocket. These partners follow their own strict security policies.
Legal Authorities
Certain information may be shared with government authorities when required by a court order, a lawful request from an investigative body, or applicable law.
Game Providers
Limited technical data may be shared with authorized game providers for the purpose of running games. No personally identifiable information is shared in this process.
Business Transfer
In the event of a business merger or transfer, data may be transferred, but the new entity will be required to comply with this Privacy Policy.
5Cookies & Tracking Technologies
E111 uses cookies and similar technologies to enhance the user experience and ensure the platform functions properly.
- Essential Cookies: For login sessions and core platform functionality. These cannot be disabled.
- Functional Cookies: To remember your preferences and settings, such as your language selection.
- Analytics Cookies: To review and improve platform usage. Data is kept anonymous.
- Security Cookies: To detect and prevent fraud.
You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
6Your Rights & Controls
Under e111's privacy policy, you have full control over your own data. You can exercise the following rights at any time:
You can request to know what information e111 holds about you.
You may request correction of any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
In certain cases, you may request that the processing of your data be restricted.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days of receiving your request.
7Protection of Minors
E111 is strictly for users aged 18 and above. In line with our privacy policy, we do not knowingly collect any data from minors.
Age verification is mandatory at registration. If a minor creates an account using false information and this comes to our attention, the account will be closed immediately and all collected data will be deleted.
8Third-Party Services
The e111 platform integrates certain third-party services — including payment gateways, game software providers, and customer support tools. Each of these partners operates under its own privacy policy.
We ensure that all our partners comply with international data protection standards. However, when you visit third-party websites or applications, their own privacy policies will apply.
- Payment processors comply with PCI DSS standards.
- Game software providers are licensed and regulated.
- No partner is permitted to sell or misuse your data.
9Policy Changes & Updates
E111 may update this privacy policy from time to time. We will notify registered members of any significant changes via their registered email or through an in-platform announcement.
Continued use of e111 after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.
10Contact & Complaints
For any questions, concerns, or data-related requests regarding our Privacy Policy, please contact our support team. We typically respond within 3 business days.
Available 24 Hours / 7 Days
Frequently Asked Questions
At e111 Play Safe
Your data is secure, your privacy is respected. Join e111 today and enjoy a safe gaming experience.