E111 is more than an online gaming platform — it is a commitment to building a responsible, transparent, and safe environment for gamers in Bangladesh. Responsible gaming means more than following rules; it means treating gaming as a healthy part of everyday life. e111 provides every member with the tools and safeguards they need to keep their gaming experience enjoyable, stress-free, and within their limits.
Gaming should be enjoyable, not a source of problems. That is why e111's responsible gaming policy puts every member's well-being first. On this page, you will learn how to set gaming limits, recognize warning signs, and find support when you need it.
Table of Contents
- What Is Responsible Gaming and Why It Matters
- Gaming Limit Tools
- Recognize the Signs of Problem Gaming
- Self-Exclusion Feature
- Family Protection & Minor Safety
- Support & Resources
- E111's Promise
Key Responsible Gaming Features
Setting Gaming Limits
Set your own daily, weekly, and monthly deposit and betting limits. You will never be able to go beyond your budget.
Self-Exclusion
Exclude yourself from the platform temporarily or permanently with just a few clicks.
Cooling-Off Period
Need to clear your head? Activate a cooling-off period of 24 hours to 30 days and take a break from gaming.
Reality Check
You will be reminded at regular intervals how long you have been playing and how much you have spent (BDT).
Professional Support
If you are experiencing gaming-related problems, the path to support is always open — through e111's support team or external professional services.
Family Protection
Strict age verification and parental control features are available to prevent underage access.
1What Is Responsible Gaming and Why It Matters
Responsible gaming means treating gaming as a form of entertainment — not a way to earn money. When gaming is purely for fun, it does not interfere with other areas of life. However, for some people, gaming can become a problem — especially when they keep playing to recover losses or turn to gaming as a way to cope with stress.
E111 believes that responsible gaming is both a right and a responsibility — for players and the platform alike. That is why we are committed to building an environment where every member can play with full confidence and awareness.
E111's responsible gaming policy is built in line with international responsible gaming standards. All our tools are free to use and available at any time. We respect your freedom to make decisions and are here to make those decisions easier.
2Gaming Limit Tools
E111 gives every member the ability to set their own gaming limits. These tools can be activated at any time from Account Settings. Once a limit is set, it cannot be exceeded — and while reducing a limit takes effect immediately, increasing one requires a waiting period.
| Limit Type | Description | Effective from |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount on a daily, weekly, or monthly basis | Instant |
| Betting Limits | Controlling the maximum bet amount within a given period | Instant |
| Loss Limit | Losses are capped at your set limit | Instant |
| Session Limit | Setting a limit on continuous play time | Instant |
| Cooling-Off Period | 24-hour to 30-day break | Instant |
| Reality Check Break | Notifications every 30 minutes to 3 hours | Instant |
- Decreasing a limit always takes effect immediately.
- A 7-day waiting period applies when increasing a limit.
- Setting limits is completely free and confidential.
- Update your preferences at any time from Account Settings.
3Recognize the Signs of Problem Gaming
Gaming addiction can develop gradually and may not be obvious at first. e111 wants you to stay informed. If you notice the following signs in yourself or someone you know, do not wait to seek help.
Chasing losses by playing repeatedly
Gaming longer than planned
Hiding gaming from family and friends
Feeling restless or irritable when not gaming
Spending household or borrowed money on gaming
Difficulty concentrating on work or studies
The e111 support team is always here for you. If you feel that gaming is causing problems in your life, reach out to us or activate the self-exclusion feature.
4Self-Exclusion Feature
Self-exclusion is a powerful tool that blocks you from gaming on e111 for a set period or permanently. While active, you will not be able to log in or place any bets.
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1
Go to Account Settings
After logging in, go to Account Settings and look for the "Responsible Gaming" option.
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2
Select Your Self-Exclusion Period
1 month, 3 months, 6 months, 1 year, or permanent exclusion — choose what works best for you.
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3
Confirm
Once confirmed, your account will be deactivated immediately.
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4
Find Support Information
Once self-exclusion is active, you will be sent information and resources for professional support.
5Family Protection & Minor Safety
E111 strictly ensures that only users aged 18 or above can access the platform. Age verification is mandatory during registration, and identity is confirmed through the KYC process.
- Date of birth verification is mandatory during registration.
- Additional identity verification may be requested for suspicious accounts.
- Using parental control software is recommended.
- If a minor is identified, the account will be suspended immediately.
- Parents can report a child's account.
6Support & Resources
Dealing with a gaming problem alone can be difficult. e111 believes that with the right support, overcoming any challenge is possible. In addition to our own support team, a number of professional counseling services are available to help with gaming addiction.
Available 24 hours a day, 7 days a week. Talk confidentially about any gaming concerns.
[email protected] — Responses within 3 business days.
Referrals to specialist gaming addiction counselors are available.
Review your gaming history from your account to track your habits.
Remember, asking for help is never something to be ashamed of. All support from e111 is completely confidential and free of charge. Your well-being is our top priority.
7e111's Promise
E111 is more than a gaming platform — it is a responsible community. We are committed to upholding responsible gaming not just in words, but in practice.
- Every member gets access to responsible gaming tools at no cost.
- Members will be proactively alerted in cases of high-risk behavior.
- Self-exclusion requests will always be processed immediately.
- Members affected by gaming problems will be referred to professional support.
- Every measure will be taken to prevent underage access.
- The responsible gaming policy will be regularly reviewed and improved.
e111's Responsible Gaming Commitment
We believe that building a healthy gaming culture is everyone's responsibility. e111 places every member's mental well-being and financial safety above gaming revenue.
Our team regularly monitors unusual gaming patterns and reaches out directly to members when needed. If any member comes forward for help, we are always ready — without judgment, and with empathy.
Frequently Asked Questions
Play responsibly, Stay in the fun
Join e111 and enjoy a safe, responsible gaming experience. Your well-being is our success.